People-first.
Performance-driven. Built to scale..
Global Empire Corporation partners with organizations of every size to reduce costs, strengthen customer experience, and improve operational performance — without compromising ethics, security, or brand standards.
We Care
Global Empire Corporation was created with one thing in mind — to help people. From small businesses to large enterprise organizations, one thing remains consistent: people need support that is reliable, respectful, and effective. We believe great customer experiences start with genuine care and clear communication.
We are more than another call center provider — in fact, we are MUCH more. Global Empire Corporation fosters a culture of caring for our clients, their customers, and our colleagues. From support and sales professionals who represent your brand, to team leaders, site management, and executive leadership, we focus on bringing out the best in our people so they can deliver the best outcomes for you — every interaction, every day.
We Build
Our vision is to redefine what world-class outsourcing looks like in a digital-first world. We aim to be a globally trusted CX partner — known for innovation, consistency, and results — by continuously evolving our services, empowering our people, and helping businesses deliver experiences that feel effortless, human, and impactful.
We build scalable programs that strengthen loyalty and protect brand reputation. Through structured training, quality assurance, and performance reporting, we ensure your customers get consistent service across every channel. Whether you need sales, support, back-office help, or a blended solution, we build the right foundation so your operation can grow confidently — without sacrificing quality, speed, or customer satisfaction.
We Solve
We like to think of ourselves as problem solvers. Our clients often come to us in a bind — facing high call volumes, inconsistent service, missed leads, backlogs, or rising operational costs. Whether it is lead generation, customer care, technical support, or back-office services, we are proud to create practical solutions that improve performance and customer experience.
The caring people at Global Empire Corporation who represent your brand each day are focused on delivering outstanding customer experiences with every interaction. We go the extra mile to help you succeed — and that translates into higher customer satisfaction, increased sales, more repeat business, and stronger long-term value. Your success is our success, and we are committed to growing with you.
We Support
They say you are only as good as your team — and at Global Empire Corporation we have built a world-class team. That strength comes from caring about one another and the clients we represent. Our team members want to learn, grow, and develop new skills — because they understand that better skills create better outcomes for the customer and the business.
This is why we invest in training, coaching, and development programs that build confidence and consistency. We create career pathways, leadership opportunities, and performance-driven environments where people take pride in their work. We don’t think of this as a “job.” We think in terms of careers — and a career-focused team delivers better service, better results, and stronger partnerships.
We Innovate
What sets us apart from competitors is our ability to pivot quickly, adapt to change, and apply modern technology in ways that create real operational improvements. We stay two…three…four steps ahead because we focus on what CX can become — not just what it is today. As new tools develop, we are already evaluating, testing, and preparing to apply them strategically.
Innovation at Global Empire is not only technology — it is also process and execution. We improve workflows, reduce friction, strengthen quality controls, and use data to uncover performance opportunities. From AI-assisted productivity tools to analytics-driven coaching, we innovate to deliver faster resolution, stronger consistency, and better customer outcomes — while keeping the human touch at the center of the experience.
We’re Global!
We currently operate seven international offices including Canada, USA, Lebanon, South Africa, India, Philippines, and Dominican Republic — with future expansions planned for Latin America, Africa, Europe, and the Middle East. This global footprint allows us to support businesses across time zones, scale programs quickly, and offer coverage that matches customer demand.
Global delivery also means flexibility. We can support onshore, nearshore, offshore, and hybrid models depending on your goals, budget, and coverage needs. We have gathered strong business minds from around the world to build Global Empire Corporation — and our global teams work together to deliver consistent service standards, multilingual support, and reliable performance no matter where your customers are located.
We’re Secure
Our company is focused on service, training, infrastructure and security. Security is always our utmost priority. We offer the highest and latest technology available in order to deliver the world-class quality service to our clients, including crystal clear and secure voice communications. Because security is a priority, Global Empire Corporation became a PCI Compliant company and was certified by the PCI Security Standards Council.
We want to ensure you uninterrupted service, so we have utilized technology and equipment in order to have redundant systems in place and ensure no single point of failure. We operate with complete N+1 Redundancy and operate multiple IPLC’s, MPL’s and private virtual networks. We also employ redundant 100 MBPS Fiber Optics lines as back up. Our data centers are both redundant. We operate one in the Philippines and one in Phoenix, Arizona, USA.
Accelerate your business results with our customer experience solutions
Make your business thrive with our advanced CX solutions — designed to improve customer satisfaction, increase efficiency, and support scalable growth.