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Financial Solutions for Secure, Scalable Operations & Smarter Decision-Making

Financial solutions help businesses and financial institutions manage complex workflows, improve compliance, strengthen internal controls, and deliver trusted service experiences across customer-facing and back-office functions.

Today’s financial services landscape is evolving rapidly. Customer expectations are shifting, regulations are tightening, and new competitors—including alternative lenders—are changing how consumers choose financial providers.

At Global Empire Corporation, we deliver secure, scalable financial solutions designed to support banks, lenders, brokerages, and financial service providers with expert teams, technology-driven workflows, and compliance-first operational delivery.

Why Choose Our Financial Solutions

  • 27+ years of experience supporting finance, banking, and customer operations
  • Secure, compliance-driven workflows built for regulated environments
  • Scalable support for finance teams, customer service, and back-office functions
  • AI-enabled automation to reduce manual workload and improve accuracy
  • Strong documentation, audit readiness, and performance reporting
  • Omnichannel customer support for retail financial services
  • Global delivery with multilingual and 24/7 operational capabilities

(780) 406-0000

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Talk to a Financial Solutions Specialist

Tell us about your financial operations, compliance requirements, and customer service goals, and we’ll design a customized financial solutions program aligned with your workflows, KPIs, and long-term growth objectives.

Value Creation Faor Our Clients
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Contact Centers Worldwide
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Service in 27+ Languages
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Over 35000Happy Employees
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New Customers Acquired
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Why Outsource Financial Solutions?

Outsourcing financial solutions allows your business to reduce operational strain while improving accuracy, speed, and compliance.

By partnering with Global Empire Corporation, you can:

  • Reduce operational and staffing costs

  • Strengthen internal controls and documentation quality

  • Improve management reporting and decision-making

  • Scale resources up or down without hiring delays

  • Eliminate infrastructure and training burdens

  • Increase productivity across finance and accounting teams

Outsourcing is increasingly adopted by mid-market and high-growth organizations because it enables process improvement, better technology adoption, and stronger compliance frameworks—without increasing internal complexity.

Built for Banks, Financial Institutions & Growth-Focused Organizations

Our financial solutions are designed for organizations that need secure, efficient, and customer-trusted finance operations, including:

  • Retail banks and credit unions
  • Insurance and financial service providers
  • Brokerages and wealth service providers
  • Enterprises managing complex finance operations
  • Alternative lenders and fintech companies
  • Growth-focused financial organizations
End-to-End Financial Operations Support for Modern Organizations

Financial Solutions We Provide

Retail Bank Customer Service

Omnichannel customer service support for account inquiries, service requests, documentation guidance, and issue resolution.

Retail Brokerage Support

Support for lead qualification, prospect nurturing, customer outreach, and relationship management.

Insurance Support Services

Back-office and customer service support for policy inquiries, claims assistance, documentation, and customer communication.

Accounts Receivable & Payables Support

Structured AR/AP workflows to improve cash flow management, reduce errors, and strengthen payment tracking.

Documentation & Compliance Processing

Accurate processing, verification, and documentation management aligned with compliance and internal controls.

Financial Reporting Support

Assistance with reporting workflows, operational dashboards, and structured performance visibility.

Valuation & Business Strategy Support

Business valuation support and finance strategy assistance to improve long-term planning and growth alignment.

Automation for Finance Operations

AI-enabled automation and workflow optimization to reduce manual work, improve speed, and increase accuracy.

Financial Operations Need More Than Basic Processing

Finance is not just numbers—it’s trust.

Even with changing global markets, customer behavior, and new competitors, one truth remains:

Customers expect fast, accurate, secure, and professional financial service they can trust.

Our teams ensure your financial workflows stay consistent, compliant, and customer-focused—while reducing pressure on your internal staff.

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Measurable Business Impact

Our financial solutions help organizations achieve:

  • Reduced manual processing and improved workflow speed
  • Stronger internal controls and risk reduction
  • Improved customer trust and service satisfaction
  • Increased compliance accuracy and documentation consistency
  • Lower overhead costs compared to internal staffing
  • Scalable finance operations without operational disruption

Global Financial Solutions Delivery Model

Our financial solutions delivery model is built for flexibility and operational continuity.

We support:

  • Onshore delivery

  • Nearshore operations

  • Offshore solutions

  • Hybrid shoring models

Our teams operate as an extension of your internal finance organization—ensuring consistent performance regardless of volume, geography, or complexity.

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How Our Financial Solutions Engagement Works

A proven process designed for speed, scalability, and measurable results:

1
Discovery & Financial Workflow Assessment
We review your current processes, compliance requirements, reporting structure, and operational pain points.
2
Workflow Design & Technology Alignment
We design finance workflows aligned with your internal controls, tools, and documentation standards.
3
Training & Quality Framework Setup
Teams are trained on your policies, service expectations, and performance benchmarks.
4
Launch & Continuous Optimization
We launch operations with real-time monitoring and ongoing improvement based on reporting insights.

Bespoke Financial Solutions Built Around Your Business

We design financial solutions aligned with your operational structure, risk controls, customer expectations, and growth goals.

Dedicated Financial Support Teams

Our financial solutions integrate seamlessly with your existing systems and workflows.

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Compliance-First Finance Operations

Maintain consistent governance, documentation, and risk controls across workflows.

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Automation & Process Optimization

Improve efficiency through analytics, automation, and AI-driven workflows.

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Technology & Integration Support

Our contact center software integrates smoothly with your existing enterprise ecosystem.

CRM & Finance Platform Integration

Connect customer service, finance systems, and documentation workflows.

Secure Workflow Management

Governed access, encrypted data handling, and controlled processing.

Performance Reporting

Dashboards and reporting aligned with your finance KPIs and compliance needs.

AI & Automation Enablement

Reduce manual work while improving speed, consistency, and accuracy.

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End-to-End Customer Experience & BPO Solution

Global Empire Corporation is more than a service provider—we are a long-term operational partner.

By combining finance expertise, secure workflows, and technology-driven delivery, we help organizations strengthen financial operations, improve compliance, and deliver trusted service experiences that support growth.

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Customer Care & Support Services
Provide fast, empathetic, and reliable customer support with our customer care outsourcing solutions. Our trained agents focus on first-contact resolution, service quality, and relationship building to strengthen your brand reputation.
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Omnichannel & Multichannel Support Solutions
Engage customers seamlessly across phone, chat, email, social media, and digital platforms. Our omnichannel contact center solutions unify customer journeys, improve response times, and provide real-time visibility across all channels.
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Technical Support Outsourcing
Deliver reliable technical assistance with our outsourced technical support and helpdesk services. We provide tiered support models, rapid issue resolution, and knowledgeable agents trained on your products and systems.
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Boost Sales Performance
Accelerate revenue growth with our sales outsourcing services designed for lead generation, qualification, conversion, upselling, and cross-selling. Our data-driven sales teams help you maximize ROI and customer acquisition.
Sales Outsourcing
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Back Office & BPO Services
Optimize operations and reduce costs with our secure back-office outsourcing services. From data processing to administrative support, we streamline workflows while ensuring compliance, accuracy, and scalability.
Optimize Your Operations
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Dedicated Call Center Teams
Scale your operations with dedicated call center teams tailored to your business needs. Our flexible staffing models provide skilled, brand-aligned professionals who operate as an extension of your in-house team.
Build a Dedicated Team
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Global Call Center & BPO Services
Leverage our global network of onshore, nearshore, and offshore call centers to deliver scalable, cost-effective, and compliant customer support. We provide 24/7 coverage, multilingual expertise, and enterprise-grade performance.
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Industries We Serve Worldwide

Tailored Customer Experience Solutions for Every Industry

We deliver scalable, secure, and industry-specific BPO and call center services designed to enhance customer experience, operational efficiency, and business performance across global markets.

Frequently asked questions

Tell us what you’re building — we’ll show you how to get there, faster and smarter.

We support banks, credit unions, brokerages, fintech companies, insurance providers, and enterprises managing finance and accounting operations.

Yes. We provide omnichannel retail bank customer service support across voice, chat, email, and messaging.

Yes. Our programs are documentation-driven and designed to meet strict internal control and compliance requirements.

Yes. We provide AI automation and workflow optimization to reduce manual work and improve speed and accuracy.

Most programs can launch within 2–4 weeks following discovery, depending on workflow complexity and integrations.

Contact a Financial Solutions Specialist

TESTIMONIALS

Our trusted clients

Global Empire provides reliable 24/7 coverage with live support when it matters most. Their breadth of service, professionalism, and ability to answer calls quickly has made a major difference for our organization. We’re very happy with the partnership and would recommend them confidently.
General ManagerHospice Association
Wait times no longer exist with the service Global Empire provides. We have cut labor costs dramatically, eliminated overhead from dispatch staffing, and our clients are getting picked up quicker. Spending less while improving service has become the backbone of our business.
PresidentTaxi Company in U.S.
We are not only meeting but exceeding our service level objectives. Global Empire resolves many calls without needing a live agent, and the calls that require support are answered quickly and handled faster than before. Their reporting gives us visibility anytime we need it.”
ManagerTelecommunications
We set very challenging service level objectives and insist on those standards being met. At first we were unsure if Global Empire could consistently deliver at that level, but they proved they could. Based on performance and reliability, we know we made the right decision.
Operations ManagerFinancial Institution
Service matters greatly for customer loyalty and experience, and Global Empire provides exactly the professional support required. We’re confident we achieve more value in our contact center because of the strategic partnership and the consistency of their service.
Manager of Support OperationsFinancial Institution
During our recent flood disaster, Global Empire provided messaging services vital to our communications management. Their quick, efficient, and professional response stood out throughout the crisis. In situations like this, service quality is not taken for granted — it’s recognized.
MayorLarge North American City
We set very challenging service level objectives and insist on those standards being met. At first we were unsure if Global Empire could consistently deliver at that level, but they proved they could. Based on performance and reliability, we know we made the right decision.
Operations ManagerFinancial Institution
Service matters greatly for customer loyalty and experience, and Global Empire provides exactly the professional support required. We’re confident we achieve more value in our contact center because of the strategic partnership and the consistency of their service.
Manager of Support OperationsAutomotive Company
During our recent flood disaster, Global Empire provided messaging services vital to our communications management. Their quick, efficient, and professional response stood out throughout the crisis. In situations like this, service quality is not taken for granted — it’s recognized.
MayorLarge North American City

Strengthen financial operations, improve compliance, and scale securely with Global Empire Corporation’s financial solutions.

Request a Proposal