Built on trust.
Focused on outcomes. Ready for scale.
Global Empire Corporation partners with businesses to improve efficiency, enhance CX, and drive sustainable growth—securely, ethically, and strategically.
Corporate Overview
Founded in 1999 by a team of experienced professionals who knew that the customer service industry needed to be improved, Global Empire Corporation has always focused on delivering world-class value to companies like yours.
We are a global provider of business process outsourcing (BPO) services with over 3,000 employees. Our mission is to enable and empower our staff to proudly represent our clients’ brands every day, return value to our stakeholders, and create success for our clients.
Answering the demands of global businesses in fiercely competitive markets is not easy, but Global Empire Corporation is a leader in our industry, partnering with clients to reach the goal congruency necessary to deliver the superior customer results they expect.
We serve many of the top names in telecommunications and wireless services, computer hardware, gaming, entertainment, travel, financial services and an ever growing list of other industries.
- Founded: 1999
- Team size: 3,000+ employees
- Services: CX + BPO delivery
- Coverage: Multi-industry support
Our Focus is on Optimizing Your Customer CX
We provide exceptional sales, technical support, customer care and back office functions on your behalf. Our multi-channel approach allows us to create personalized customer experiences and interact with them the way they want to interact with you.
We strive to better understand our clients’ competitive and market challenges so we can play a more effective role as a trusted sourcing partner, building customer loyalty and reducing total cost of ownership through actionable improvement efforts.
Today’s technology
Modern platforms and tooling that improve speed, accuracy, and visibility—while keeping service consistent.
Empathy and customer caring
Human-first conversations that build trust, reduce friction, and strengthen loyalty at every touchpoint.
Data solutions and analytics
Reporting and insights that highlight trends, improve performance, and support smarter decisions.
Accelerate your business results with our customer experience solutions
Make your business thrive with our advanced CX solutions.